AI systems integration · People & Culture partner
AI system integration to optimise business health and gain time back for human connection. Built for salons and service businesses that take their people seriously.
The team hub
What, when, how
One source of truth for policies, procedures, service protocols and supplier details. Your team stops asking twice.
Commercials
Margin & pay
Margin analysis, pricing clarity, pay and commissions accuracy. Every service quoted on real numbers.
Custom apps
Process clean-up
Purpose-built tools that replace spreadsheets, group chats and sticky notes. Your day gets shorter.
Your booking software takes bookings. Your accounting software counts money. Neither of them prices your services, writes your policies, models your commissions, or answers when your team has a hard question at 9pm. That's where Niich sits — the systems layer that runs alongside every other tool you already use.
The what, when and how of your business in one place. Policies, procedures, service protocols, supplier lists, product knowledge. Your team stops asking the same question twice — and stops guessing when you're not on the floor.
Margin analysis and pricing clarity. Pay and commissions calculated to the cent. Every service quoted on real numbers, every pay run reconciled against the roster. You stop guessing what a chair costs to run.
Custom-built tools that replace the spreadsheets, group chats and sticky notes. Intake forms, weekly reporting, extension ordering, stylist commission trackers — whatever your bottleneck is, we build the thing that removes it.
Every Niich build is bespoke. These are the modules we've built most often — indicative scopes and prices, quoted properly against your actual business.
A mobile-first policy, procedure and Fair Work compliance hub for your team. Covers Hair & Beauty Award interpretation, employment records, onboarding checklists, performance management templates and every WHS & positive-duty obligation.
Compliance
17/18
Team on-track
92%
HR Hub + Fair Work compliance dashboard. The core system every salon needs, live in 4 weeks.
~$9,5004-week build · fixed scope
Everything in Foundation, plus the margin and commissions calculators most owners rebuild in spreadsheets every quarter.
~$12,5006-week build · fixed scope
Everything above, plus weekly reporting and consolidation for owner-operators running two or more locations.
~$16,5008-week build · fixed scope
Prices in AUD inc GST. Every build is scoped and priced against your actual business — figures shown are indicative of the most common configurations. Add-ons available: margin/pricing calculator (+$2,000), commissions calculator (+$1,500), weekly reporting (+$2,000), multi-site consolidation (+$3,000 per additional location).
Built for
HER Salons
Multi-site salon group, VIC & WA
"Niich built us the team hub, the margin and pay system, and the weekly reporting we always needed. Every service is quoted on real numbers now, every pay run reconciles cleanly, and the team stopped asking the same questions twice. I no longer open Phorest to know how the business is running."
— Owner-Operator, HER Salons · Team hub + margin & commissions + weekly reporting, live across Perth & Melbourne since 2025
Advisory is included free during your build phase. Once your systems go live, you're on retainer — a monthly fee for real-people answers on P&C, contracts, difficult conversations, recruitment, payroll interpretation, and quarterly business planning.
Standard
For businesses that need someone in their corner most weeks.
$650 / month
Priority
The retainer most single-site owner-operators end up on.
$1,150 / month
Concierge
For multi-site operators who need to-the-minute cover during trading hours.
$1,850 / month
All prices AUD inc GST. Ad-hoc calls above fair-use billed at $180/call. 6-month initial term, then quarterly rolling with 30-day exit clause. Advisory scope: P&C interpretation, contracts, recruitment, payroll interpretation. Referred to trusted partners: legal advice, payroll processing.
A single call, then a structured intake pack. We map what your salon software does today and where the gaps are.
A fixed-price proposal within 7 days. Every deliverable, every timeline, every cost — no surprise variations.
4-8 weeks depending on scope. Advisory included free during build. Weekly demos, weekly deployments.
Systems go live. Retainer starts. Quarterly strategy calls. Real people, real answers, real time.
30-minute intro call. No pitch, no pressure. We'll listen to how your salon runs and tell you honestly if Niich is the right fit — or where you'd get better value elsewhere.
Book your call →Tell us about your business and we'll be in touch within 2 business days.
We'll be in touch within 2 business days to arrange your consult.